TAGSAIFFAIFF BABY LEAGUEBABY LEAGUEMumbai City FCWIFA SHARE WIFA–Mumbai City FC launch AIFF’s Baby League FootballLatest Sports NewsSports BusinessNewsSport Virat Kohli completes 10 years in Test Cricket: 10 things you should know about India skipper- check out Football Football Euro 2020: Thomas Muller says Germany can’t become arrogant after defeating Portugal RELATED ARTICLESMORE FROM AUTHOR Previous articleStar Sports all set for 360° revamp in IPL broadcastNext articleTotal signs three-year extension with BWF Kunal DhyaniSports Tech enthusiast, he reports on Sports Tech industry and writes on sports products. Euro 2020: Belgium suffer another blow, after Castagne now Thorgan Hazard ruled out Cricket Football By Kunal Dhyani – January 16, 2018 Euro 2020: Daley Blind has a special message for Christian Eriksen Football Formula 1 Western India Football Association and Mumbai City FC have launched India’s first Baby League for aspiring footballers in the age group of 8 to 12 years, by setting up 24 developmental centers in Mumbai and Pune.WIFA, the governing body for football in Maharashtra, and Mumbai City FC aim to identify and groom future talent through these academies. Together, they will soon extend the Baby League to other parts of the State as well. Share on Facebook Tweet on Twitter Euro 2020: ‘I’ve full confidence on Benzema,’ says France coach Didier Deschamps after Hungary draw Cricket Facebook Twitter Cricket Cricket by Taboolaby TaboolaSponsored LinksSponsored LinksPromoted LinksPromoted LinksYou May LikeMicrosoftBring your desktop to life with Bing WallpaperMicrosoftUndoE! OnlineCNN’s Christiane Amanpour Undergoes Surgery After Cancer DiagnosisE! OnlineUndoCapital One ShoppingThis hack can uncover JOANN discounts you don’t know aboutCapital One ShoppingUndoAlong with WIFA, the Islanders thus become path-breakers in Indian football, becoming the first State association and the first ISL team to launch such a programme.The Baby League, which is part of the forward-looking initiative of the All India Football Federation, will see participation from as many as 72 teams and 1,440 players and aspires to provide kids the right platform to learn the sport in the right way.“Currently, kids in these age groups get to play only a handful of competitive games in a year. With the AIFF Baby League, we expect them to play many more games every year,” Dinesh Nair, Head of Youth & Grassroots Development for Mumbai City FC, said.“Apart from the kids, this initiative also targets the development of coaches in the State and another important group – the parents. We aim to organise regular workshops and seminars for parents also so that they understand the avenues that football opens up for their kids and encourage them,” he added.Mumbai City FC CEO, Indranil Das Blah further elaborated, “Building a footballing ecosystem is extremely important, and it’s even more effective and robust when it is done at an early age.“We are extremely proud to partner with the first state association that has localized the AIFF Baby Leagues project. This initiative taps talent at the grassroots, and high-quality coaching and all-round development will help young talent move in the right direction. We look forward to other state associations launching similar projects and working towards the common goal, which is the development of Indian football.”The participating teams and academies will create Under-8, Under-10, and Under-12 teams and will play against each other on weekends in a home and away format.Mumbai City FC is fifth on the Hero ISL table at the moment, with 4 wins, 4 defeats and 2 draws from 10 games. Following the 0-1 defeat to Kerala Blasters at home, Mumbai City FC will next face Bengaluru FC at the Mumbai Football Arena on January 18, 2018. Cricket F1 French GP 2021 Live: Max Verstappen vs Lewis Hamilton today at 6:30 pm — Follow Live Updates WTC Final Live: Kyle Jamieson continues fine Test form, rattles India’s middle-order with venomous swing YourBump15 Actors That Hollywood Banned For LifeYourBump|SponsoredSponsoredUndoDefinitionTime Was Not Kind To These 28 CelebritiesDefinition|SponsoredSponsoredUndoPost FunThese Twins Were Named “Most Beautiful In The World,” Wait Until You See Them TodayPost Fun|SponsoredSponsoredUndoDaily FunnyFemale Athlete Fails You Can’t Look Away FromDaily Funny|SponsoredSponsoredUndoMisterStoryWoman Files For Divorce After Seeing This Photo – Can You See Why?MisterStory|SponsoredSponsoredUndoDefinitionWhat ‘Harry Potter’ Characters Were Actually Supposed To Look LikeDefinition|SponsoredSponsoredUndo WTC Final LIVE: Shubman Gill declares, ‘Total above 300 will be really competitive score for us’ PSL 2021 Playoffs: Schedule, Timing, LIVE streaming, list of champions; all you need to know ICC WTC Final: 10 years of Virat Kohli’s Test career, 10 best moments of India’s greatest Test skipper
First Quantum Minerals (FQMZ.zm) listed on the Lusaka Securities Exchange under the Mining sector has released it’s 2009 interim results for the third quarter.For more information about First Quantum Minerals (FQMZ.zm) reports, abridged reports, interim earnings results and earnings presentations, visit the First Quantum Minerals (FQMZ.zm) company page on AfricanFinancials.Document: First Quantum Minerals (FQMZ.zm) 2009 interim results for the third quarter.Company ProfileFirst Quantum Minerals Limited is an international holding company overseeing the extraction of copper, nickel, gold, zinc and acid through mining operations in Zambia, Australia, Finland, Turkey, Spain and Mauritania. The mining corporation operates six mines: Kansanshi copper-gold mine, Guelb Moghrein copper-gold mine, Las Cruces copper mine, Pyhasalmi copper-zinc mine, Ravensthorpe nickel-cobalt mine and Cayeli copper-zinc mine. Its subsidiary divisions have interests in evaluating and acquiring mineral properties, regulatory reporting, treasury and finance, corporate administration, and a metal marketing division. Copper is the main commodity mined by First Quantum Minerals in Zambia, and gold is a by-product commodity. First Quantum Minerals Limited is listed on the Lusaka Stock Exchange
Swissport Tanzania Plc (SWISS.tz) listed on the Dar es Salaam Stock Exchange under the Transport sector has released it’s 2014 annual report.For more information about Swissport Tanzania Plc (SWISS.tz) reports, abridged reports, interim earnings results and earnings presentations, visit the Swissport Tanzania Plc (SWISS.tz) company page on AfricanFinancials.Document: Swissport Tanzania Plc (SWISS.tz) 2014 annual report.Company ProfileSwissport Tanzania Plc is an aviation service provider in Tanzania providing ground and cargo handling services, as well as executive aviation and aviation security services at Julius Nyerere International Airport and Kilimanjaro International Airport. Its services include aviation fueling and aircraft maintenance services. Swissport Tanzania has extended its footprint and offers aviation services at Songwe Airport and Mtwara Airport in Tanzania. The company was founded in 1984 and its head office is based in Dar es Salaam in Tanzania. Swissport Tanzania is a subsidiary of Swissport International Limited. Swissport Tanzania Plc is listed on the Dar es Salaam Stock Exchange
Stock market crash: 3 cheap UK shares I’d buy right now in an ISA to make a million Image source: Getty Images Simply click below to discover how you can take advantage of this. Royston Wild | Saturday, 8th August, 2020 Click here to claim your copy now — and we’ll tell you the name of this Top US Share… free of charge! I would like to receive emails from you about product information and offers from The Fool and its business partners. Each of these emails will provide a link to unsubscribe from future emails. More information about how The Fool collects, stores, and handles personal data is available in its Privacy Statement. Enter Your Email Address Royston Wild has no position in any of the shares mentioned. The Motley Fool UK has recommended Greencoat UK Wind. Views expressed on the companies mentioned in this article are those of the writer and therefore may differ from the official recommendations we make in our subscription services such as Share Advisor, Hidden Winners and Pro. Here at The Motley Fool we believe that considering a diverse range of insights makes us better investors. Our 6 ‘Best Buys Now’ Shares I’m sure you’ll agree that’s quite the statement from Motley Fool Co-Founder Tom Gardner.But since our US analyst team first recommended shares in this unique tech stock back in 2016, the value has soared.What’s more, we firmly believe there’s still plenty of upside in its future. In fact, even throughout the current coronavirus crisis, its performance has been beating Wall St expectations.And right now, we’re giving you a chance to discover exactly what has got our analysts all fired up about this niche industry phenomenon, in our FREE special report, A Top US Share From The Motley Fool. Renowned stock-picker Mark Rogers and his analyst team at The Motley Fool UK have named 6 shares that they believe UK investors should consider buying NOW.So if you’re looking for more stock ideas to try and best position your portfolio today, then it might be a good day for you. Because we’re offering a full 33% off your first year of membership to our flagship share-tipping service, backed by our ‘no quibbles’ 30-day subscription fee refund guarantee. The 2020 stock market crash provides a great opportunity for share investors to get rich. Using market crashes as an opportunity to buy rather than run for cover can mean the difference between making a fortune and only making middling returns. Those that dare to buy UK shares following a crash can ride the inevitable stock market boom that accompanies an improving economy.It’s impossible to pinpoint when exactly UK share prices will rise again as Covid-19 weighs on investor appetite. But history shows us that the most successful investors (like ISA millionaires) boost their long-term returns by buying low following a stock market crash and eventually selling at a much higher price.5G is here – and shares of this ‘sleeping giant’ could be a great way for you to potentially profit!According to one leading industry firm, the 5G boom could create a global industry worth US$12.3 TRILLION out of thin air…And if you click here we’ll show you something that could be key to unlocking 5G’s full potential…Long-term investors tend to make an average annual return of between 8% and 10%, studies show. Buying cheap UK shares in the wake of a stock market crash can boost your chances of hitting the higher echelons of that range. Or possibly even surpass it.3 of the best bargain UK sharesI myself plan to keep loading my Stocks & Shares ISA with top-quality UK shares. And these particular companies are near the top of my watchlist. I think they’re too cheap to miss following the market crash.You might not want to touch travel stocks like easyJet with a bargepole right now. This one is trading at a third of its pre-crash value as the Covid-19 crisis has smashed air travel. The recovery for the airlines could be bumpy but I think this FTSE 100 flyer could soar in value as the industry slowly returns to normal. The long-term outlook for the low-cost segment remains robust, and the upcoming recession could help lift demand for easyJet’s cheap tickets. A rise in the number of rival airlines going bust should give profits an extra boost too.Greencoat UK Wind offers plenty of all-round value for buyers of UK shares. As well as trading on a low price-to-earnings (P/E) ratio of 13 times, it boasts a chunky 5% dividend yield. This fund invests in wind farms across Europe and is a great way to ride the green energy boom, one of the potentially-explosive investment themes for the 2020s.I’d also consider buying Centamin for my ISA today. The gold digger hiked the interim dividend by 50% last week thanks to the soaring gold price. A bright outlook for bullion prices bodes well for future payout rises too. Bank of America now expects gold to hit $3,000 per ounce in the next 18 months. At current prices, Centamin trades on a sub-1 forward price-to-earnings growth (PEG) ratio of 0.1, a steal by anyone’s standards. And it boasts a big 4% dividend yield as well.Helping you to get richThese are just some of the great stocks you can buy today at rock-bottom prices. By searching The Motley Fool’s library of special reports, you can find even more too-cheap-to-miss UK shares. They could help you make the most of the stock market crash and possibly even make a million. “This Stock Could Be Like Buying Amazon in 1997” See all posts by Royston Wild
Remember Holy Land Christians on Jerusalem Sunday, June 20 American Friends of the Episcopal Diocese of Jerusalem Rector Collierville, TN Rector (FT or PT) Indian River, MI Ya no son extranjeros: Un diálogo acerca de inmigración Una conversación de Zoom June 22 @ 7 p.m. ET Tags Africa, Associate Priest for Pastoral Care New York, NY Rector/Priest in Charge (PT) Lisbon, ME Director of Administration & Finance Atlanta, GA Anglican Communion, Rector Pittsburgh, PA Priest-in-Charge Lebanon, OH Featured Events Associate Rector Columbus, GA Rector Martinsville, VA An Evening with Aliya Cycon Playing the Oud Lancaster, PA (and streaming online) July 3 @ 7 p.m. ET Nelson Mandela Rector Knoxville, TN Rector Shreveport, LA Comments are closed. Join the Episcopal Diocese of Texas in Celebrating the Pauli Murray Feast Online Worship Service June 27 Assistant/Associate Priest Scottsdale, AZ Rector Washington, DC Associate Rector for Family Ministries Anchorage, AK Course Director Jerusalem, Israel Rector Bath, NC Assistant/Associate Rector Washington, DC Family Ministry Coordinator Baton Rouge, LA September 18, 2013 at 6:14 pm God bless this endeavour honouring a very remarkable man whose life still inspires so many in our world today. You are in my prayerful thoughts.Blessing to all participants.(Rev.) Derek & Margaret NichollsRegina, Saskatchewan,Canada Episcopal Charities of the Diocese of New York Hires Reverend Kevin W. VanHook, II as Executive Director Episcopal Charities of the Diocese of New York Archbishop of Cape Town calls for human chain to honor Mandela New Berrigan Book With Episcopal Roots Cascade Books The Church Pension Fund Invests $20 Million in Impact Investment Fund Designed to Preserve Workforce Housing Communities Nationwide Church Pension Group Assistant/Associate Rector Morristown, NJ Rector and Chaplain Eugene, OR Submit a Job Listing Bishop Diocesan Springfield, IL Inaugural Diocesan Feast Day Celebrating Juneteenth San Francisco, CA (and livestream) June 19 @ 2 p.m. PT [Anglican Communion News Service] Anglican Archbishop of Cape Town Thabo Makgoba on Sept. 18 called on South Africans to join him in Pretoria to form a human chain and pledge to honor the values of Nelson Mandela. He made the call as part of his commitment to reflect and act on these. The archbishop believes that all South Africans should celebrate these values, which are part of their heritage, especially in preparation for Heritage Day this Tuesday, Sept. 24.Freedom Park in Pretoria has taken responsibility to organize the human chain from 12 midday till 1307 (67 minutes) on Friday as part of the symbolic effort to create a space for all South Africans, especially young South Africans, to understand the enormous legacy set by Tata Madiba.The Archbishop will be joined by representatives of universities and religious leaders across faiths. They will join hands together then read out a pledge at 1230, committing each one to furthering the dream and values of Madiba, for which so many fought and died.Freedom Park CEO, Fana Jiyane, says the chain will stretch from Freedom Park, through Bosman Station, Paul Kruger up to Church Square. “I call upon all participants to wear South African colors and bring along South African flags”, said Mr Jiyane. He urged “join the chain nearest to you along these streets in Pretoria.”On Mandela Day 18 July 2013, the Archbishop successfully led a similar human chain in Cape Town, organized along Klipfontein Road, that linked Gugulethu to Rondebosch – a stretch that runs through four previously divided communities under the Apartheid regime (black, colored, Indian and white). “The success of this event has moved me to extend this call nationally”, said the Archbishop. The Pretoria event on Friday will demonstrate to the whole country one way in which we as South Africans can celebrate our heritage by holding hands and making a joint commitment.“It is my hope that when our beloved Madiba has a peaceful end, civil society will organize these human chains in every community and city, across the country, and stand proud as a Nation to honor and reflect on this extraordinary leader in this fitting way.”For further inquiries for the press conference, contact:The Office of the Archbishop of Cape Town:Ms Ruschka Jaffer +27 (0)729640811 (office hours)For details of the Human Chain:Ruschka Jaffer (Anglican Church) +27 (0)72 964 0811Rev Godfrey Walton/Wendy Kelderman (Anglican Church)Tel: +27 (0)21 763 1339/1320Tembeka Ngcebetsha (Freedom Park) +27 (0)12 336 4000 Submit an Event Listing Submit a Press Release Curate (Associate & Priest-in-Charge) Traverse City, MI In-person Retreat: Thanksgiving Trinity Retreat Center (West Cornwall, CT) Nov. 24-28 Episcopal Church releases new prayer book translations into Spanish and French, solicits feedback Episcopal Church Office of Public Affairs This Summer’s Anti-Racism Training Online Course (Diocese of New Jersey) June 18-July 16 Virtual Celebration of the Jerusalem Princess Basma Center Zoom Conversation June 19 @ 12 p.m. ET Director of Music Morristown, NJ Featured Jobs & Calls Curate Diocese of Nebraska Virtual Episcopal Latino Ministry Competency Course Online Course Aug. 9-13 The Church Investment Group Commends the Taskforce on the Theology of Money on its report, The Theology of Money and Investing as Doing Theology Church Investment Group Rector Smithfield, NC Episcopal Migration Ministries’ Virtual Prayer Vigil for World Refugee Day Facebook Live Prayer Vigil June 20 @ 7 p.m. ET Priest Associate or Director of Adult Ministries Greenville, SC Posted Sep 18, 2013 TryTank Experimental Lab and York St. John University of England Launch Survey to Study the Impact of Covid-19 on the Episcopal Church TryTank Experimental Lab Seminary of the Southwest announces appointment of two new full time faculty members Seminary of the Southwest Comments (1) Missioner for Disaster Resilience Sacramento, CA Youth Minister Lorton, VA AddThis Sharing ButtonsShare to PrintFriendlyPrintFriendlyShare to FacebookFacebookShare to TwitterTwitterShare to EmailEmailShare to MoreAddThis Rector Hopkinsville, KY Canon for Family Ministry Jackson, MS Rector Albany, NY Press Release Service Rector Tampa, FL An Evening with Presiding Bishop Curry and Iconographer Kelly Latimore Episcopal Migration Ministries via Zoom June 23 @ 6 p.m. ET Rector Belleville, IL Rev & Mrs. Derek Nicholls says: Cathedral Dean Boise, ID
About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of GoodJobs.org.uk. Researching massive growth in giving. 23 total views, 1 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis Tagged with: Digital Technology AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis Charity catalogue company Webb Ivory will become the latest free charity ISP when it launches Care4free on 15th October. Advertisement Webb Ivory joins free charity ISP throng Howard Lake | 4 October 1999 | News
Colin Post is a Sports Broadcasting and Journalism double-major from Houston, Texas. Along with sports writing, Colin hopes to work in sports announcing after he graduates. Linkedin Despite series loss, TCU proved they belong against No. 8 Texas Tech First TCU spring game since 2018 gets fans primed for a highly-anticipated fall TCU guard R.J. Nembhard has taken his game to new heights in his sophomore year, and he’s not done yet. (Cristian ArguetaSoto/Staff Photographer) Linkedin Colin Post Twitter Previous articleBlanket Coverage – Episode 120 (TCU upsets WVU, NBA injuries, XFL Week 3)Next articleHoroscope: February 29, 2020 Colin Post RELATED ARTICLESMORE FROM AUTHOR printEight seconds left to play. Francisco Farabello in-bounds the ball to R.J. Nembhard with the Frogs down three points to Iowa State in their Big 12 opener.Nembhard quickly moves the length of the floor, taking a screen from guard Jaire Grayer. With just over four seconds left, the sophomore pulls up and lets it fly from around 35 feet out, banking the shot in and sending the game to overtime.The guard had scored the last nine points in regulation for TCU, and he would drop four more in overtime to lead the Frogs to a come-from-behind 81-79 victory.Nembhard finished with a career-high 31 points that day in a game that would fully establish him as one of the top guards in the Big 12.Facing adversity and putting a team on his back was nothing new to the rising star. Nembhard’s idol as a child was the late Kobe Bryant, who was known for his willingness to do whatever it took to win a game.“I’ve always had that mindset,” Nembhard said about putting his team on his back. “Especially with my idol, Kobe, R.I.P, I’ve always looked up to him; and he really had that mindset too.”Nembhard got a chance to prove himself well before his days at TCU. He had big shoes to fill, as his father, Ruben, had spent time playing professionally in the NBA and overseas after being a standout at Weber State.Despite his love for football at an early age, Nembhard started playing basketball when he was 10 years old and quickly ditched the field for the hardwood. Colleges started to notice Nembhard when he was a sophomore at Keller High School, despite his school’s lack of basketball reputation. Nembhard committed to play for TCU in June 2016 as head coach Jamie Dixon honored the scholarship offer that had previously been offered by former head coach Trent Johnson.“They pursued me very hard,” Nembhard said. “It was close to home. It’s a great atmosphere. The coaching staff is doing a good job with their players. I was trying to do something different—put TCU on the map for basketball. That’s still in process.”Nembhard would put Keller on the map a few months later, as he led them to their first-ever state tournament appearance after averaging 31 points in their previous three playoff games. His dominant play earned him the District 3-6A MVP Award and a ranking as high as 10th in the state of Texas at one point.Though he was ready to make an impact right away, limited playing time forced Nembhard to redshirt his freshman season with seniors Vladimir Brodziansky and Kenrich Williams leading TCU to their first NCAA tournament appearance since 1998.TCU guard RJ Nembhard drives to the hoop against Kansas guard Lagerald Vick on Jan. 9, 2019. Photo by Cristian ArguetaSoto.A year later, the young guard would get a chance to pick up where Brodziansky and Williams left off. During his redshirt freshman campaign, Nembhard showed flashes of the pure scorer he had been at Keller, scoring in double figures seven times. Nembhard struggled with consistency during the 2018-19 season, though. He finished the year averaging just 4.4 points per game after scoring two or fewer points in 20 out of 37 games.“It’s hard, whether you redshirt or you play right away,” Nembhard said. “Your first year of actually playing is difficult. Even though I redshirted and was here for a year, it was like I hadn’t been here.”After the Frogs narrowly missed the NCAA tournament and saw their roster dwindled by graduating seniors and the transfer portal, Nembhard worked harder than ever over the off-season.Along with working on his shooting and ballhandling, Nembhard focused on his conditioning in preparation for the 2019-20 season.“Last year, I played 17 minutes, and I’m jumping to playing 32 minutes now,” Nembhard said, emphasizing his need to be in shape.The offseason work he had put in showed itself just a few games into Nembhard’s sophomore year. In TCU’s first four games, Nembhard averaged 16.3 points per game and hit a game-winning three-pointer to lift the Frogs over UC Irvine.“I love the pressure. I love taking on that role,” Nemhard said. “Even if I don’t make the shot or if I turn the ball over, the next 100 times, I’m going to want to be in that position.”As the season went on, Nembhard showed TCU fans that his improved game included a little bit of everything, hitting clutch shots, wracking up assists and becoming a consistent threat from behind-the-arc.While Iowa State stands out as Nembhard’s best game from deep with six made threes, he has hit multiple three-pointers in five conference games since then.After TCU knocked off No. 17 West Virginia on Feb. 22, Nembhard was averaging 12.15 points and 3.5 assists per game, good for 16th and 10th in the Big 12, respectively.Looking like he was headed for his first All-Big 12 honors, Nembhard suffered a groin injury against the Mountaineers that kept him from playing against Iowa State three days later. TCU lost by just six points.Nembhard surveys the floor as TCU takes on West Virginia on Feb. 22, 2020. Photo by Cristian ArguetaSoto.“It’s difficult. I’ve dealt with this all season,” Nembhard said about sitting out. “I’ve been playing through pain all year and didn’t really think much of it.”Nembhard is listed as doubtful for TCU’s match-up with No. 2 Baylor this Saturday. Like Kobe, the Frogs’ guard wants to play through the pain, but he knows the importance of dealing with the injury now.Despite the setback, Nembhard knows that TCU is not down for the count this season.“The season’s not over, and I think we all know that,” Nembhard said. “But I think everyone has to believe it, including our fans and the young guys on the team.”Like he did at Keller, Nembhard wants to use his remaining time to continue to put TCU in the national spotlight. The sophomore listed things like winning the Big 12 and reaching the Sweet 16 as goals he had for the Frogs.Nembhard also wants to grow in his skills on and off the court as he prepares for the NBA and becomes more of the primary guy at TCU with guard Desmond Bane graduating in May.“Definitely consistency. That’s huge,” Nembhard said about improvements for the pros. “If you wanna be an NBA-level guy, you gotta be consistent. Des [Bane] is probably one of the most consistent players I’ve seen across the board.”Whether he plays again for TCU this year or not, the future is certainly bright for R.J. Nembhard. The guy who once put a high school 18 miles down the road from TCU on the map wants to do the same for the purple and white; and like his idol, Kobe, he’ll work as hard as he needs to do just that.TCU takes on the Bears at 1 p.m. on Saturday in Schollmaier Arena. Another series win lands TCU Baseball in the top 5, earns Sikes conference award Colin Posthttps://www.tcu360.com/author/colin-post/ + posts Twitter ReddIt Another series win lands TCU Baseball in the top 5, earns Sikes conference award Colin Posthttps://www.tcu360.com/author/colin-post/ Colin Posthttps://www.tcu360.com/author/colin-post/ ReddIt Colin Posthttps://www.tcu360.com/author/colin-post/ Facebook Taylor’s monster slam highlights big weekend for TCU Athletics TCU rowing program strengthens after facing COVID-19 setbacks Facebook TCU baseball finds their biggest fan just by saying hello
Bymanaging staff expectations and working closely with the local community,customer service provider Garlands has substantially reduced staff turnover andsickness absence levels. Alex BlythreportsThebusinessFoundedin 1980 as a debt collection agency, CJ Garland & Co diversified intocustomer service in 1997. Since then the Garlands Call Centres operation hasgrown rapidly to employ 1,850 staff at its Hartlepool Marina and Middlesbroughsites, and its clients include Freeserve, Powergen and Virgin Mobile. In recentyears, however, live agent call centre operations have come under increasingpressure from overseas competitors as well as from emerging technologies suchas web and telephone-based self-service. As a result, Garlands has had littlechance to rest on its laurels. In the past two years its continuing developmenthas been demonstrated most clearly by its innovative ‘Touch’ programme.ThechallengeEffectiveHR management is critical to the success of any call centre. Recruiting,retaining and motivating good staff for a job, which by its nature can be bothtedious and stressful, is an ongoing challenge. According to a 2001 report byIncome Data Services the industry has an average staff attrition rate of 22 percent, and, according to the Call Centre Management Association a staffabsenteeism rate of 6 per cent. Garlandswas particularly concerned by absenteeism, so in 2001 it ran an anonymous staffsurvey. Chief executive Chey Garland describes the findings: “Wediscovered that many sickness days were due to non-work issues such as staffsupporting family members with problems or experiencing marriage difficulties.Having learned this, we decided to set up a scheme that would give staff theopportunity to acquire skills to help them deal with their situations or givethem access to a colleague who could point them towards professional support.”Theresulting ‘Touch’ programme has three key strands: in the community, staff workon domestic violence and drink and drug issues; in education, staff work inlocal schools as reading mentors, classroom assistants and IT trainers; and incommunications, employees run Radio GaGa, the in-house radio station that playsmusic and delivers company news. By working closely with the appropriate localagencies and support groups, Garlands has ensured that the only cost to theorganisation has been in staff time. There are now about 150 employees on thescheme and each is given between five and ten days for their chosen project.TheoutcomeThesimple result of the Touch programme is that Garlands now has an absenteeismrate of only 4 per cent (down from 6 per cent), and staff attrition hasplummeted to 5 per cent (down from 11 per cent). Given the cost of recruitingand training new staff, this alone ensures that the scheme pays for itself.Garlands has also found when analysing the performance of staff in outboundsales departments that individuals who have gone through the Touch programmehave on average seen their sales performance increase by 17 per cent. HRmanager, Simon Reay, has six staff inhis core HR team and six in the peripheral team supporting ‘the line’. “Thissuccess can be attributed to the phenomenon of putting wise heads on youngshoulders. Due to the experiences gained on the Touch programme ourpredominantly young employees are able to relate much better to the consumermarket they serve.”Theemployee perspectiveKimSkinner, an accounts assistant who has been at Garlands for five years, agreeswith her CEO.”Whenwe were told about Touch about 18 months ago I immediately volunteered for thedomestic abuse project. I had my personal reasons for choosing that, but I wastruly amazed by what I learned from the training sessions, meetings withsupport groups and the local constabulary. It is a bigger problem than I’d everimagined and one that so few people feel comfortable discussing.”Shehas put that knowledge to good use in five one-to-one sessions with colleaguesso far, and feels that there is an all round benefit: “Sometimes nowpeople will want to come to work because they know there is someone here theycan talk to about their problems. It benefits the company as more people turnup and staff generally recognise that the company is doing a good thing. It hasalso done a lot to improve my confidence and communication skills. I woulddefinitely rather do this than have a pay rise. Money gets spent and you’venothing left to show for it, but doing something like this really makes adifference.”Learningpoints for HRAlthoughthe scheme has been successful, HR manager Reay stresses that it needs carefulmanagement. –”Don’t try to do it all yourself,” she says. “Use the availablehelp. Introduce it gradually – perhaps initially as a pilot scheme – and manageexpectations. “We were amazed by the level of interest when we set this upand we hadn’t prepared enough programmes to meet the demand. –”Finally, don’t be afraid to tackle pastoral HR issues. They may seemunconnected to work, but frequently are not, and by dealing with themeffectively you can do a lot of good both for your staff and for yourcompany,” Reay adds. Related posts:No related photos. Previous Article Next Article In touch with absence controlOn 11 Nov 2003 in Personnel Today Comments are closed.
This month’s news in brief BMW targets womanBMW (GB) is seeking to attract a higher number of female technicians to itsdealer service training programmes to redress the current balance of only onequalified female technician out of 300. The initiative includes sendinginformation to schools and surveying dealerships to ensure equalopportunity-friendly environments. Career planning manager at BMW Roger Waterssaid: “When searching for the best school leavers it is crazy to ignorehalf of them.” Driving development Golf is playing its part in furthering employee development at 4×4 vehiclemanufacturer Land Rover. Huge interest was shown in the game by its 11,500workforce during a pilot project in early 2003 and now up to 500 employees ayear are expected to take advantage of a number of tailored lesson packages.Lessons are funded by the Associate Development Scheme – an independentorganisation within Land Rover formed by negotiations with the trade unions toenable employees to take up non-work-related education. Rover has spent£230,000 so far on activities ranging from plumbing to Salsa dancing, with£90,000 of this spent on golf. Safety boost Accident frequency rates have been cut by 75 per cent at aluminium extruderSapa Profiles after it introduced the metal industry’s health and safetypassport scheme. The scheme, which tests knowledge and individual competenceon-the-job, was aimed at line managers, foremen and team leaders. In less than10 months accidents were down by 30 per cent. www.metskill.co.ukAunty scoops award BBC Learning has been voted training provider of the year. The products andservices giant was honoured at the recent World of Learning Conference andExhibition (WOLCE) awards in Birmingham’s NEC last November. The LearningResource Centre Manager of the Year is Sue Horder of Airbus UK. www.learnevents.com Related posts:No related photos. Comments are closed. Previous Article Next Article in briefOn 1 Jan 2004 in Personnel Today
The Vali-1 ST1 gas exploration well was drilled to a total depth of 3,217metres measured depth in basement The Vali-1 ST1 exploration well is located in Cooper-Eromanga Basin licence ATP 2021 in Australia. (Credit: Pixabay) Metgasco and its partners have identified gas at the Vali-1 ST1 gas exploration well which is located in Cooper-Eromanga Basin licence ATP 2021 in Australia following the drilling programme.Located on the Queensland side of the Cooper- Eromanga Basin, the 370km² ATP 2021 permit is highly prospective with drill-ready prospects identified by 3D seismic.The Vali-1 ST1 gas exploration well, which was drilled to a total depth (TD) of 3,217m measured depth in the basement, was being conditioned for further wireline logging, Metgasco said.The well’s primary target is in sandstones of the Patchawarra Formation, with the secondary objective being the Toolachee Formation.Metgasco said: “Initial log analysis indicates that gas has been intersected in multiple sands in the primary Patchawarra Formation target. To date, this gas saturation has been calculated in the upper section of the Patchawarra, above the VC50 coal.”At the end of conditioning operations, the partners are planning to acquire log data across the section below the VC50, as the section exhibited strong shows.Australia-based Vintage Energy is the operator of the ATP 2021 joint venture with 50% stake while Metgasco and Bridgeport (Cooper Basin) own 25% stakes each.Metgasco is free carried for the drilling of Vali-1 ST1 wellIn line with farm-out agreements with Vintage Energy and Bridgeport Energy, Metgasco is free carried for the drilling of Vali-1 ST1 well.Metgasco chief executive officer Ken Aitken said: “Metgasco believes that the Vali-1 ST1 results provided by wireline logs to date are very encouraging and we still have the lower Patchawarra to evaluate.“We look forward to finishing the well reservoir evaluation and to updating shareholders shortly.”In December 2019, Vintage Energy and its joint venture (JV) partner Otway Energy have spudded the Nangwarry-1 well in the onshore Otway Basin in Australia.With the planned total depth (TD) of the well being 4,350m, the drilling and logging operations were expected to be completed in nearly 45 days.