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Pay dispute holds up Royal Mail reformer

first_imgPay dispute holds up Royal Mail reformerOn 7 May 2002 in Personnel Today Attempts to improve industrial relations at Royal Mail have been held backby a dispute over pay and shift patterns, according to Lord Sawyer who ishelping to transform the organisation’s work culture. Last week the Communication Workers Union called off planned strike actionafter a 2.2 per cent pay increase, backdated to October last year, was agreed.But a dispute over plans to change shift patterns has yet to be settled. Lord Sawyer is frustrated that the negotiations have undermined his workreviving the flagging fortunes of Royal Mail following his damning report lastyear on industrial relations within the company. His report pointed to high levels of wildcat strike action at the firm andblamed the hostile culture on overbearing managers, with no people managementskills. Speaking exclusively to Personnel Today Lord Sawyer said the dispute haddelayed the introduction of pilot partnership agreements between managers andunion representatives. “The problems have affected progress as all the pilot schemes have beenpostponed,” he said. “I am frustrated that the trials are not up andrunning and that modernisation has been put back because the senior people fromboth sides have been at Acas.” “A culture change cannot be made if everyone is not giving everything.At the moment I do not have that commitment.” Lord Sawyer, chair of the Royal Mail’s National Partnership Board, is in nodoubt that some progress has been made and the company has already radicallyoverhauled its management training scheme to concentrate on behaviour andpeople management skills. “The only way this company is going to get back in the black is throughits people. Currently it is a place where there is a lack of respect forpeople.” Related posts:No related photos. Previous Article Next Article Comments are closed. last_img read more